Changing the Landscape of Regional Mental Health






Consultations are all for 50 minutes and the fees are as follows:


$200 per session on weekdays
$220 per session on Saturdays


$280 for initial session
$200 for subsequent sessions


$200 for initial session with individual(s)
$280 for subsequent sessions


* Please note that for individual psychological therapy with Gabby you are entitled to a Medicare rebate ($124.50 per session) if you have a Mental Health Care Plan. You may also be eligible to claim with your private health fund.

* For couple or family therapy please contact us to find out more about how this process takes place.



Referring Doctors




The majority of referrals to Cygnet Clinic Pilbara from General Practitioners are through a Mental Health Care Plan (GP - MHCP).  Unlike other types of Care Plans (such as Chronic Disease Management plans), a MHCP since 1 November 2017 has no expiry date. This effectively means a Mental Health Care Plan Review or a New Mental Health Care Plan is no longer required unless the patients condition has changed (e.g., depression then years later PTSD). 

Patients are able to access a Clinical Psychologist for 10 sessions per calendar year (starting Jan 1 and ending 31 December).  A MHCP review is optional after 6 sessions, however if a GP provides a cover letter asking for 10 session within a calendar year, then the Clinical Psychologist is obliged to give the GP written update reports (after 6th and 10th sessions) but a visit back to the GP after the 6th session is optional if the cover letter clearly requests 10 sessions.

To maximise the benefit and access to our service, we strongly encourage doctors (including GPs, Psychiatrists and Paediatricians) to utilise the suggested Cygnet Clinic Pilbara Cover Letter/Referral Letter on this page.  It is worthwhile creating a template based on the suggested cover letter in your Electronic Medical Records software for future use (please see below for the suggested Cygnet Clinic Pilbara templates).


The following item numbers must be billed by the GP prior to a Medicare based referral:
2700 and 2701 apply to GPs who have not undertaken mental health skills training.
2715 and 2717 apply to GPs who have undertaken mental health skills training recognised through the General Practice Mental Health Standards Collaboration.

Please note that these item numbers must be billed prior to the first consultation with one of our Clinical Psychologists.

Sending the Referral to Cygnet Clinic Pilbara:
Fax the cover letter along with the MHCP to 08 9463 6046 or email:

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 Frequently Asked Questions



What is a Clinical Psychologist? . . .

Clinical Psychologists diagnose, treat and prevent a wide range of mental and general health issues affecting children, adolescents, adults and families. Clinical Psychologists hold postgraduate tertiary qualifications in psychology with an additional two years of registration. The entire training process takes a minimum of eight years, or for those with a Doctorate, up to ten years. Clinical Psychologists have advanced training in the assessment of and treatment of mental health issues. In addition, we undertake continuing professional development which ensures we are able to provide you with the best and latest evidence-based treatment approaches.

Do I need a referral? . . .

You can self-refer to see a Clinical Psychologist, so no, you do not need a referral. However, in order to access Medicare Rebates a General Practitioner or Psychiatrist referral is required and you will need to bring this with you to your first session. The rebate is substantial and does cover the majority of our private fees. If you are referred as a compensation patient, either under the Workers’ Compensation scheme or Motor Vehicle Insurance scheme, then we will require referral information before seeing you. You should ideally provide us with a referral letter, claim number and the name of your insurance claim manager. If you have any further questions don't hesitate to contact us on 0439 356 630 or email us at

What should I expect? . . .

Before your first session, you will be asked to complete an intake form and a questionnaire that assesses your level of depression, anxiety, and stress. This provides us with a baseline of how you have been functioning in the previous week. During your initial session, you will be asked questions about your history, your current concerns, and what your goals are for Clinical Psychology treatment. This will help your clinician to begin to understand your concerns and plan treatment for you. You will usually be asked to complete some tasks between sessions as the research has shown that those who engage in the treatment process outside of the therapy session, benefit more from the experience. You may be given something to read, to think or write about something, or to try a new coping strategy.

Do we accept NDIS patients? . . .

At this stage, we accept referrals under NDIS only through funds directly controlled by the client or legal guardian as part of their annual plan. The funds for Clinical Psychology Services needs to be approved by NDIS and controlled by the client/legal guardian.

Does Medicare cover Telehealth sessions? . . .

As of the 1st September, 2018 the Australian Government has changed the Medicare Better Access Telehealth requirements so that all ten sessions per calendar year will be rebatable for clients in rural or remote areas. This has superseded the need for face-to-face consultations. For more information, please contact Medicare on 13 20 11.

How to access us? . . .

Please contact our office directly on via our Contact Page or 0439 356 630 to find out more about Cygnet Clinic Pilbara. Email: Fax: 08 9463 6046
Please note: we are closed until April 2019 and will not be accessing our phone/email during this time. Thank you for your understanding.

Does your patient need help now? . . .

Contact Suicide Callback Service - 1300 659 467 Mental Health Emergency Response Line - 1300 555 788 Go to your nearest Emergency Department

Other Services? . . .

Beyond Blue - 1300 224 636 |
Life Line - 13 11 14 |
Crisis Care - 9223 1111 |
The Sage Society -